Work

Exploring the drivers of service quality perceptions in the tertiary education sector

Year: 2014

Type: article

Source: Journal of International Education in Business

DOI: 10.1108/jieb-02-2014-0004

Authors: Meena Chavan, Jana Bowden-Everson, Erik Lundmark, Jan Zwar

Institution: Macquarie University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W1518048235

FWCI: 2.933

Cites: 74

Cited by: 27

Related to: 10