Work

E-Service: 24 Ways to Keep Your Customers--When the Competition Is Just a Click Away

Year: 2000

Type: book

Authors: Ron Zemke, Tom Connellan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1521694302

FWCI: 2.662

Cites:

Cited by: 30

Related to: 10