Work

International Variations in Measuring Customer Expectations.

Year: 2001

Type: article

Abstract: Made available in DSpace on 2008-05-22T20:23:56Z (GMT). No. of bitstreams: 1 librarytrendsv49i4l_opt.pdf: 1164633 bytes, checksum: 280d5d0ed46fda8fdd058dc45be3a131 (MD5) Previous issue date: 2001

Source: Illinois Digital Environment for Access to Learning and Scholarship (University of Illinois at Urbana-Champaign)

Author: Philip Calvert

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W1523302265

FWCI: 4.617

Cites: 18

Cited by: 75

Related to: 10