Work

Northumbria University: impact on improving students' confidence and competence in information and IT skills

Year: 2009
Type: article
Abstract: The University Library and Learning Service (ULLS) already measure their performance by the usual parameters - recording various usage and performance indices, including a user satisfaction survey. By endeavouring to measure 'impact' however, this project offered ULLS a different opportunity - to gain a deeper understanding of the complex interaction between library users and library services and resources.
Language: English
Open Access status: diamond
OpenAlex ID: W1523672466
FWCI: 2.318
Cites:
Cited by: 5
Related to: 10