Work

Process Performance Management in Higher Education

Year: 2014

Type: article

Abstract: Process performance management (PPM) has become one of the most important management tools in profit organizations. However, non-profit organizations also started to benefit from PPM aimed at the efficiency improvement. The goal of the paper is to investigate usefulness of embedding the simulation modelling approach for process performance management based on the case study of collaboration improvement in higher education. The case study methodology has been used in the study and the paper presents simulation modelling for PPM with the purpose of collaboration improvement at the University of Zagreb, Croatia.

Source: International Journal of Engineering Business Management

DOI: 10.5772/58680

Authors: Vesna Bosilj Vukšić, Mirjana Pejić Bach, Katarina Tomičić-Pupek

Institutions: University of Zagreb, Ekonomski fakultet - Zagreb

Language: English

Topic: Business Process Modeling and Analysis

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: gold

Estimated APC paid: $2,000