Work

Business Value of It-enabled Call Centers: an Empirical Analysis

Year: 2001

Type: article

Source: Journal of the Association for Information Systems

Authors: Ramanath Subramanyam, Mayuram S. Krishnan

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W1526035633

FWCI:

Cites: 17

Cited by: 8

Related to: 10