Work

Service Quality and Customer Satisfaction: Empirical Evidence from the Ghanaian Public Service

Year: 2014

Type: article

Study design: Observational Study

Source: European Journal of Business and Management

Author: Anthony Sumnaya Kumasey

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1527674968

FWCI: 2.199

Cites: 61

Cited by: 26

Related to: 10