Work

Beefing up operations in service firms.

Year: 1991

Type: article

Source: PubMed

Authors: R B Chase, R H Hayes

Institution: University of Southern California

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W152770489

FWCI: 4.45

Cites:

Cited by: 123

Related to: 10