Year: 2003
Type: article
Abstract: This paper provides a risk-based framework for deciding on which IT services to outsource and which to keep in-house.This framework considers the probabilities both of negative outcomes, and of failing to achieve positive outcomes.The authors examine the major components of outsourcing risk and their drivers, and from this derive a series of questions decision-makers can ask when deciding what sourcing options to adopt for different services.The framework was developed on the basis of five years of qualitative and quantitative research into the experiences of organizations involved in outsourcing IT.
Authors: Anne C. Rouse, Brian Corbitt
Institutions: Monash University, Deakin University
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1527997115