Work

Customer choice of a car maintenance service provider

Year: 2007

Type: article

Study design: Observational Study

Source: International Journal of Operations & Production Management

DOI: 10.1108/01443570710742366

Authors: Eliane Pereira Zamith Brito, Ricardo Luís Beneduzzi Aguilar, Luiz Artur L. Brito

Institution: Universidade Presbiteriana Mackenzie

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1528285113

FWCI: 3.245

Cites: 25

Cited by: 43

Related to: 10