Work

Measuring Service Quality in Internet Banking

Year: 2005

Type: article

Study design: Observational Study

Source: Journal of International Consumer Marketing

DOI: 10.1300/j046v17n04_06

Authors: Noel Yee-Man Siu, Jeremy Chi-Wah Mou

Institution: Hong Kong Baptist University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1528551040

FWCI: 3.336

Cites: 44

Cited by: 103

Related to: 10