Work

The job satisfaction and performance of contingent and regular customer service representatives

Year: 2002

Type: article

Study design: Observational Study

Source: International Journal of Service Industry Management

DOI: 10.1108/09564230210445069

Authors: Dan Moshavi, James R. Terborg

Institutions: Montana State University, University of Oregon

Language: English

Topic: Job Satisfaction and Organizational Behavior

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W1529601696

FWCI: 1.471

Cites: 41

Cited by: 45

Related to: 10