Work

Kundenbindung durch Beschwerdemanagement

Year: 2005

Type: book-chapter

Source: Gabler Verlag eBooks

DOI: 10.1007/978-3-663-10266-3_13

Author: Bernd Stauss

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1530195201

FWCI: 11.7

Cites: 63

Cited by: 33

Related to: 10