Work

How determinant attributes of service quality influence customer‐perceived value

Year: 2010

Type: article

Study design: Observational Study

Source: International Journal of Contemporary Hospitality Management

DOI: 10.1108/09596111011042730

Authors: Po‐Tsang Chen, Hsin‐Hui Hu

Institution: Ming Chuan University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1530439000

FWCI: 15.72

Cites: 77

Cited by: 215

Related to: 10