Year: 2005
Type: article
Abstract: As intranet implementations of enabling structures for internal electronic business communication increases, research is needed to provide an insight into the factors affecting a successful intranet design (Tang 2000).Using a case study involving a large multinational IT organisation, this paper studies categorical changes made to the user interface design of a large multinational organisation's intranet and examine how that intranet's usability has been affected by these changes from both the managerial and employee 'end-user' perspectives.The paper presents both a background on intranet design, its links to the design of web-based systems, and intranet-focussed usability issues.
Authors: Thomas Acton, Séamus Hill, Murray Scott
Institution: Ollscoil na Gaillimhe – University of Galway
Language: English
Subfield: Human-Computer Interaction
Field: Computer Science
Domain: Physical Sciences
Open Access status: green
OpenAlex ID: W1530819365