Work

Corporate Intranet Implementation: Managing Emergent Technologies and Organizational Practices

Year: 2000

Type: article

Abstract: This paper examines the adoption and development of intranets in large business organizations. The authors demonstrate that intranet technology introduces a host of new managerial and technical challenges and requires new approaches to IS development. Evidence from two European corporations indicates that the traditional division of labor and definition of work roles in IS development breaks down. The distinction between developers and users becomes increasingly blurred and new organizational roles and structures associated with intranets are emerging. However, ready-made organizational models for implementing and managing intranets do not exist and the two organizations in this study have followed two different approaches. One organization favors a "planned change" approach, emphasizing management control and careful planning. The other organization prefers an "improvisational" approach, emphasizing experimentation, innovation and local initiative.

Source: Journal of the Association for Information Systems

DOI: 10.17705/1jais.00010

Authors: Jørgen Bansler, Jan Damsgaard, Rens Scheepers, Erling Havn, Jacob Thommesen

Institutions: Technical University of Denmark, Aalborg University, Swinburne University of Technology

Language: English

Topic: Information Systems Theories and Implementation

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W1533193701

FWCI: 47.48

Cites: 37

Cited by: 523

Related to: 10