Work

The evaluation of CRM systems: a behaviors-based conceptual framework.

Year: 2004

Type: conference-paper

Source: European Conference on Information Systems

Authors: Rachel McCalla, Jean‐Noël Ezingeard, Kevin Money

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1533618354

FWCI: 3.017

Cites: 42

Cited by: 2

Related to: 10