Work

Defusing the Angry Patron: A How-To-Do-It Manual for Librarians. Rubin, Rhea Joyce

Year: 2011

Type: book-review

Source: Public & Access Services Quarterly

DOI: 10.1080/15228959.2011.622643

Author: Sara Rofofsky Marcus

Institution: Queensborough Community College, CUNY

Language: English

Topic: Library Science and Administration

Subfield: Library and Information Sciences

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: closed

OpenAlex ID: W1533911790

Cites:

Cited by:

Related to: 10