Work

Assessing the influence of customer relationship management (CRM) dimensions on organization performance

Year: 2013

Type: article

Source: Journal of Hospitality and Tourism Technology

DOI: 10.1108/jhtt-01-2013-0002

Authors: Abdul alem Mohammad, Basri bin Rashid, Shaharuddin bin Tahir

Institution: Universiti Utara Malaysia

Language: English

Topic: Corporate Governance and Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1535314460

FWCI: 10.87

Cites: 84

Cited by: 72

Related to: 10