Work

Customer-focused strategies and information technology capabilities: Implications for service quality of Malaysian local authorities

Year: 2009

Type: article

Source: RMIT Research Repository (RMIT University Library)

Authors: Jamaliah Said, Dennis Taylor, Radiah Othman, Wendy Hui

Language: English

Topic: Information Technology Governance and Strategy

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W1536156850

FWCI: 1.48

Cites: 39

Cited by: 8

Related to: 9