Work

Service Management and Marketing: Customer Management in Service Competition (3rd ed.)

Year: 2009

Type: article

Source: Managing Service Quality

DOI: 10.1108/09604520910984418

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1536424097

FWCI: 10.63

Cites:

Cited by: 98

Related to: 10