Work

Evaluating customer-perceived service quality in business management education in India

Year: 2015

Type: article

Study design: Observational Study

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/apjml-04-2014-0065

Author: Koushiki Choudhury

Institution: Indian Institute of Management Calcutta

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W1536777246

FWCI: 2.94

Cites: 67

Cited by: 32

Related to: 10