Work

eCommerce as Computer-Mediated Social Action

Year: 2000

Type: article

Abstract: We regard business-to-customer electronic commerce (eCommerce) a form of social action that can be analyzed with Habermas’s (1985) communicative action theory. This theory presents a typology consisting of instrumental, strategic, normatively regulated, dramaturgical, and communicative action. We propose that social action theory in general and the action typology in particular are useful for analyzing eCommerce applications and as a framework for eCommerce research.

Source: Journal of the Association for Information Systems

Authors: Marius A. Janson, Juhani Iivari, Harri Oinas‐Kukkonen

Language: English

Topic: Information Systems Theories and Implementation

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W1537078708

FWCI: 0.575

Cites: 14

Cited by: 3

Related to: 10