Work

Does successful recovery mitigate failure severity?

Year: 2013

Type: article

Source: International Journal of Emerging Markets

DOI: 10.1108/17468801311297282

Authors: M.S. Balaji, Aditi Sarkar

Institution: ICFAI Business School

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1537775828

FWCI: 4.116

Cites: 52

Cited by: 37

Related to: 10