Work

Implementation of quality management system based on ISO9001:2008 and its effects on customer satisfaction case study

Year: 2014

Type: article

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/ijqrm-04-2013-0064

Authors: Vahid Nabavi, Majid Azizi, Mehdi Faezipour

Institution: University of Tehran

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1541992656

FWCI: 4.215

Cites: 26

Cited by: 24

Related to: 10