Year: 1999
Type: report
Abstract: This document takes a critical look at the first lean principle, Value. The meaning of value is investigated first in a general context, in the context of Lean Thinking, and finally in the context of other product development and business literature. This investigation found the value principle to be pertinent in the product development context and a specific definition of value was developed which facilitates an understanding of customer value in the product development arena, and assists in creating a customer focus in the lean transition process. Although Lean Thinking is customer value focused, the existence of other value perspectives is investigated. The linkage between these value perspectives is also discussed and the need to understand these linkages during the lean transition is established. Finally, specific high level attributes of customer value in the product development setting are established.
Author: Robert A. Slack
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: green
Funder: U.S. Air Force
OpenAlex ID: W1543983026