Year: 1988
Type: report
Abstract: This document provides guidelines for the evaluation of factors that affect the human performance component of systems performance. Behavioral climate may be used to assess elements in the workplace that effect human performance. An analytical tree is included as a structure to aid in this human performance evaluation. This study is not meant to be exhaustive. Certainly, there are other valid approaches to the assessment of key organizational and performance factors. The evaluation begins by appraising the congruence of company objectives, goals, and policies at all levels of organizational structure. Related to this is the determination is to whether management practices match the characteristics of the organization. Next, the evaluation method is used to determine whether the characteristics of the people doing the work match the characteristics of the job. This determination includes such things as physical, knowledge/skill, and psychological characteristics of the people involved. Following this step, the rewards for doing the work within the organization are identified and then are evaluated in terms of their congruence with employee performance expectations. A method for determining relevant differences is presented. The last major area of this System Development Center (SSDC) evaluation method address whether the psychological and physical needs of personnel are met in the work environment. 8 figs.
DOI: 10.2172/6676630
Authors: D Gertman, DOE/EH, L Haney, H Blackman, D Schurman
Language: English
Subfield: Human Factors and Ergonomics
Field: Social Sciences
Domain: Social Sciences
Open Access status: gold
OpenAlex ID: W1545449663