Work

Linking citizens’ ratings to services quality improvements: An empirical analysis and some potential solutions

Year: 2008

Type: article

Study design: Observational Study

Source: Aisberg (University of Bergamo)

DOI: 10.7433/s78.2009.02

Authors: Fabio Cassia, Francesca Magno

Language: English

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Sustainable cities and communities

Open Access status: closed

OpenAlex ID: W1546597389

FWCI: 3.152

Cites: 26

Cited by: 4

Related to: 10