Work

A SERVQUAL and QFD approach to total quality education

Year: 2004

Type: article

Study design: Observational Study

Source: International Journal of Productivity and Performance Management

DOI: 10.1108/17410400410515043

Authors: Sangeeta Sahney, D.K. Banwet, S. Karunes

Institutions: Indian Institute of Technology Roorkee, Indian Institute of Technology Delhi

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Quality education

Open Access status: closed

OpenAlex ID: W1547994274

FWCI: 7.358

Cites: 52

Cited by: 255

Related to: 10