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Zone Of Tolerance

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Year: 2015
Type: reference-entry
Source: Wiley Encyclopedia of Management
DOI: 10.1002/9781118785317.weom100259
Authors: Robert Johnston, Alistair Brandon‐Jones
Institutions: University of Warwick, University of Manchester
Language: English

Topic: Customer Service Quality and Loyalty
Subfield: Organizational Behavior and Human Resource Management
Field: Business, Management and Accounting
Domain: Social Sciences

Open Access status: closed
OpenAlex ID: W1549001331
Cites: 6
Cited by: 5
Related to: 10
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