Work

How Salespeople Build Quality Relationships:

Year: 2000

Type: article

Study design: Observational Study

Source: Journal of Business Research

DOI: 10.1016/s0148-2963(98)00078-2

Authors: James S. Boles, Julie T. Johnson, Hiram C. Barksdale

Institutions: University of South Florida, Georgia State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1549447203

FWCI: 2.207

Cites: 25

Cited by: 173

Related to: 10