Work

The implementation and performance outcomes of ISO 9000 in service organizations

Year: 2009

Type: article

Source: International Journal of Quality & Reliability Management

DOI: 10.1108/02656710910975732

Authors: Peter K.C. Lee, W.M. To, Billy T.W. Yu

Institutions: Hong Kong Polytechnic University, Macao Polytechnic University

Language: English

Topic: Quality and Management Systems

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1552168003

FWCI: 33.63

Cites: 36

Cited by: 146

Related to: 10