Work

Information systems outsourcing in Croatian banks: developments 2005–2012

Year: 2015

Type: article

Abstract: Outsourcing of banks’ information systems has become well established and globally spread, but beyond benefits, it carries risks which are of importance to banks and their clients as well as to banking regulators and supervisors. This article briefly presents reasons, risks and regulatory provisions related to banks’ information systems outsourcing in Croatia. Based on two surveys conducted by the Croatian National Bank (CNB), the article explores changes in the scope of information systems outsourcing, perception of risks related to outsourcing and outsourcing reasons in Croatian banks in the period 2005–2012. The article also provides an insight into locations of applications’ and information technology (IT) infrastructure processing. Analysis and conclusions stated in the article should facilitate a better understanding of the subject matter.

Source: Economic Research-Ekonomska Istraživanja

DOI: 10.1080/1331677x.2015.1041769

Authors: Slaven Smojver, Damir Blažeković

Institution: Croatian National Bank

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: gold

Estimated APC paid: $944