Work

Relational switching costs, satisfaction and commitment

Year: 2006

Type: article

Source: Asia Pacific Journal of Marketing and Logistics

DOI: 10.1108/13555850610703281

Authors: Hari Vasudevan, Sanjaya S. Gaur, Rajesh Kumar Shinde

Institutions: Dwarkadas J. Sanghvi College of Engineering, Indian Institute of Technology Bombay, Kalpavriksh, Papal Seminary

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1553235205

FWCI: 1.911

Cites: 23

Cited by: 64

Related to: 10