Work

Internationalizing LODGSERV as a Measurement Tool:

Year: 1994

Type: article

Source: Journal of Hospitality & Leisure Marketing

DOI: 10.1300/j150v02n02_05

Authors: Mark Patton, Pete Stevens, Bonnie J Knutson

Institutions: American Hotel & Lodging Association, University of Tennessee at Knoxville

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1554282264

FWCI: 2.044

Cites:

Cited by: 60

Related to: 10