Information technology project managers' productivity and project success: the influence of polychronic communication
Year: 2014
Type: dissertation
Study design: Observational Study
Abstract: This research focuses on the role that polychronic Communication (PC) plays in the productivity and project success of Information Technology (IT) Project Managers (PMs). PC refers to a communication style where the communicator switches rapidly between several conversations, irrespective of topic similarity, instead of completing one conversation before starting another. \nAn online questionnaire collected data from Information Technology workers in multiple industries across the globe. The data consisted out of two distinct groups: IT PMs (n = 202) and IT project team members (n = 122). \nStatistical analysis on the dataset considered the perspectives of both participant groups, first separately and then combined. The results showed relationships between: \n1. IT PMs’ individual polychronicity and their PC. \n2. IT PMs’ PC and their opinion of the influence of PC on the success of the projects that they are managing. \n3. IT PMs’ PC and their opinion of the influence of PC on their productivity. \n4. IT PMs’ PC and the corporate polychronicity of their employers. \nIn addition, when IT PMs rate their PC, the rating is lower than when other IT project team members rate the IT PMs’ PC. By contrast, there was no difference between IT PMs rating the influence of their PC on their project success and productivity versus IT project teams rating the influence of the IT PMs’ PC on their project success and productivity. \nThese findings contribute to the factors that a corporation has to consider in hiring new IT PMs or training their current IT PMs.
Author: Basil B. Coetzee
Language: English
Field: Decision Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W1558627009