Work

Critical Incident Management: an Empirically Derived Computational Model

Year: 1998
Type: article
Abstract: The main purpose of this paper is to demonstrate an empirical approach to social simulation. The systems and the behaviour of middle-level managers of a real company are modelled. The managers' cognition is represented by problem space architectures drawn from cognitive science and an endorsements mechanism adapted from the literature on conflict resolution in rulebased systems. Both aspects of the representation of cognition are based on information provided by domain experts. Qualitative and numerical results accord with the views of domain experts.
Author: Scott Moss
Language: English
Open Access status: green
OpenAlex ID: W1564160183
FWCI: 6.137
Cites:
Cited by: 45
Related to: 10