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On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing

Year: 2015
Type: article
Abstract: This paper reveals that the relationship between public service motivation (PSM) and employee wellbeing depends on the societal impact potential (SIP) through the job and organizational type. In people-changing organizations, PSM relates to higher burnout and lower job satisfaction when SIP is high: employees sacrifice themselves too much for society. However, in people-processing organizations, low SIP relates to higher burnout and lower job satisfaction: employees experience frustration if they cannot contribute. This shows that whether PSM relates positively depends on institutional logics.
Language: English
Open Access status: green
OpenAlex ID: W1564496966
FWCI: 27.56
Cites: 37
Cited by: 172
Related to: 10