Work

The multiple criteria and sub‐criteria for electronic service quality evaluation

Year: 2012

Type: article

Source: Online Information Review

DOI: 10.1108/14684521211229057

Authors: Tsuen‐Ho Hsu, Li‐Chu Hung, Jia‐Wei Tang

Institutions: National Kaohsiung First University of Science and Technology, National Kaohsiung University of Hospitality and Tourism

Language: English

Topic: Multi-Criteria Decision Making

Subfield: Management Science and Operations Research

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1565619930

FWCI: 3.812

Cites: 59

Cited by: 29

Related to: 10