Work

Customer Service Behavior

Year: 2003

Type: other

Source: Handbook of Psychology

DOI: 10.1002/0471264385.wei1215

Authors: Ann Marie Ryan, Robert E. Ployhart

Institutions: Michigan State University, George Mason University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1565782369

Cites: 135

Cited by: 81

Related to: 10