Work

Effect of relationship building and constraint‐based factors on business buyers' relationship continuity intention

Year: 2011

Type: article

Study design: Observational Study

Source: Journal of Indian Business Research

DOI: 10.1108/17554191111112451

Authors: Satyajit Jena, K.K. Guin, S.B. Dash

Institutions: Steel Authority of India Limited, Indian Institute of Technology Kharagpur, Indian Institute of Management Lucknow

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1567364516

FWCI: 2.938

Cites: 58

Cited by: 22

Related to: 10