Work

Dienstleistungsmanagement : Strategien und Ansatzpunkte zur Schaffung von Servicequalität

Year: 1993

Type: dissertation

Author: Axel Lehmann

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1568968558

Cites:

Cited by: 37

Related to: 10