Work

Customers’ expectations of service in Greek fitness centers

Year: 2005

Type: article

Study design: Observational Study

Source: Managing Service Quality

DOI: 10.1108/09604520510597809

Authors: Yanni Afthinos, Nicholas D. Theodorakis, Pantelis Nassis

Institutions: National and Kapodistrian University of Athens, Aristotle University of Thessaloniki

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1570413045

FWCI: 5.323

Cites: 21

Cited by: 144

Related to: 10