Work

Antecedents of trust in asymmetrical business relationships

Year: 2012

Type: article

Source: Marketing Intelligence & Planning

DOI: 10.1108/02634501211251061

Authors: Leena Viitaharju, Merja Lähdesmäki

Institution: University of Helsinki

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1574468554

FWCI: 0.648

Cites: 82

Cited by: 18

Related to: 10