Work

How to solve product‐harm crises in retailing?

Year: 2009

Type: article

Source: International Journal of Retail & Distribution Management

DOI: 10.1108/09590550910999352

Authors: Dirk Standop, Guido Grunwald

Institution: Osnabrück University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1575916924

FWCI: 2.356

Cites: 67

Cited by: 24

Related to: 10