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The effect of interviewer personality, skills and attitudes on respondent co-operation with face-to-face surveys

Year: 2011

Type: report

Abstract: This paper examines the role of interviewers' experience, attitudes, personality traits and inter-personal skills in determining survey co-operation. We take the perspective that these characteristics influence interviewers' behaviour and hence influence the doorstep interaction between interviewer and sample member. We use a large sample of 842 face-to-face interviewers working for a major survey institute and analyse co-operation outcomes for over 100,000 cases contacted by those interviewers over a 13-month period.

Source: Econstor (Econstor)

Authors: Annette Jäckle, Peter Lynn, Jennifer Sinibaldi, Sarah Tipping

Language: English

Topic: Survey Methodology and Nonresponse

Subfield: Sociology and Political Science

Field: Social Sciences

Domain: Social Sciences

Open Access status: green

Funders: University of Essex, Economic and Social Research Council

OpenAlex ID: W1576432278

Cites: 12

Cited by: 13

Related to: 10