Work

Managing services : marketing, operations, and human resources

Year: 1988

Type: article

Author: Christopher Lovelock

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1578248341

FWCI: 7.395

Cites:

Cited by: 319

Related to: 10