Work

E-Service: New Directions in Theory and Practice

Year: 2016

Type: book

Source: Routledge eBooks

DOI: 10.4324/9781315291291

Authors: Roland T. Rust, P.K. Kannan

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1581245294

FWCI: 6.091

Cites:

Cited by: 123

Related to: 10