Work

Customer satisfaction and the internal market

Year: 1995

Type: article

Source: Journal of Marketing Practice Applied Marketing Science

DOI: 10.1108/eum0000000003878

Author: Nigel F. Piercy

Institutions: Cardiff University, University of Wales

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1586754309

FWCI: 6.418

Cites: 26

Cited by: 230

Related to: 10