Work

Grundlagen und Phasen der Kundenbeziehung: Der Kundenbeziehungs-Lebenszyklus

Year: 2007

Type: book-chapter

Source: Gabler eBooks

DOI: 10.1007/978-3-8349-9080-8_18

Author: Bernd Stauss

Language: German

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W1588726891

FWCI: 5.999

Cites: 11

Cited by: 22

Related to: 10